Terms & Conditions


PLEASE READ THE TERMS & CONDITIONS CAREFULLY.

THESE TERMS AND CONDITIONS APPLY TO ALL SERVICES SOLD BY ROATAN EXCURSIONS AND MAY AFFECT YOUR LEGAL RIGHTS. BY BOOKING A TOUR OR EXCURSION ON WWW.ROATANEXCURSIONS.COM, YOU AUTOMATICALLY ACCEPT THESE TERMS AND CONDITIONS.

CANCELLATION POLICY:

  • • A 20% deposit is required to book your excursion; this deposit is nonrefundable.
  • • Cancellations by Roatan Excursions will receive a full refund.
  • • Cancellations due to cruise ship delays/cancellations will receive a full refund.
  • • Refunds for cancellations due to medical issues or any other reason must be requested in writing.
  • • In order to request a refund, please email us at info@roatanexcursions.com.
  • • No refunds or adjustments will be made for portions of your tour not used.

All refunds are subject to approval.

TOUR CONFIRMATION:

Tour inventory and program times/dates are always subject to change based on weather, minimum persons booked and availability. In order to ensure you will have the adventure of a lifetime, please call us one week prior to your tour date. Please also check your email while on the island for any tour updates or potential changes.

TAKE NOTICE:

  • • Some tours are physically demanding and not suitable for the sick, individuals with heart conditions, women who are pregnant or the physically challenged.
  • Roatan Excursions does not assume responsibility for lost or damaged personal items such as money, jewelry, clothing or other valuables.
  • Roatan Excursions cannot guarantee that it will satisfy special requests and we are not responsible if such requests are not met.
  • • All requested changes to reservations are subject to Roatan Excursions sole discretion, and any changes must be approved in writing. Changes are subject to all applicable fees, and charges.

PERSONS WITH DISABILITIES:

Roatan Excursions cannot guarantee that transfer vehicles or tour sites are wheelchair accessible. However, if informed, we will try to make the necessary arrangements. This may, however, come at an additional cost.

COMPLIANCE WITH LOCAL LAW:

Guest is responsible for knowing, obeying and complying with the laws and regulations of their destination. Roatan Excursions is not responsible for informing or warning guests about the destinations’ laws and regulations.

LIMITATION OF DAMAGES:

Guest HEREBY ACKNOWLEDGES AND AGREES that Roatan Excursions, their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents or representatives, SHALL NOT BE LIABLE to Guest for liabilities, claims, actions, damages, cost or expense in any circumstances, for: (A) ANY PERSONAL INJURIES OR PROPERTY DAMAGE ARISING OUT OF OR CAUSED BY ANY ACT OR OMISSION ON THE PART OF ANY Guest(s) and/or Operators of tours, excluding tours identified as being owned by Roatan Excursions; (B) EMOTIONAL DISTRESS, MENTAL SUFFERING, OR PSYCHOLOGICAL INJURY OF ANY KIND; OR (C) ANY CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES. This specifically includes but is not limited to liabilities, claims, actions, damages, cost or expense ARISING OUT OF OR CAUSED BY food or drink consumed at third party facilities belonging to third party Operators of tours.

VENUE AND CHOICE OF LAW:

ALL CLAIMS WHATSOEVER AGAINST Roatan Excursions, ITS AFFILIATES, PARENT COMPANY, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTRACTORS, ARISING FROM, IN CONNECTION WITH, OR INCIDENTAL TO THE CONTRACT, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS RELATING TO THE FORMATION, INTERPRETATION, CONSTRUCTION, WAIVER, MODIFICATION, PERFORMANCE, DISCHARGE, OR BREACH OF THE CONTRACT, OR THE EXISTENCE, EXTENT, OR BREACH OF ANY FIDUCIARY DUTY, OR ANY DUTY IN TORT OR PURSUANT TO ANY STATUTE, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE COUNTRY IN WHICH THE EXCURSION AND/OR TOUR IS OPERATED, AND SHALL BE GOVERNED BY THE LAWS OF THE COUNTRY IN WHICH THE EXCURSION AND/OR TOUR IS OPERATED WITHOUT REGARD TO THE CHOICE OF LAW PRINCIPLES THEREOF.

USE OF GUEST’S LIKENESS:

By accepting these terms and conditions, you are authorizing Roatan Excursions to use and reproduce photographs, videos or other visuals that you may appear in during the time of your tour/excursion. These images may be used for any purpose whatsoever, including but not limited to magazines, websites or brochures without compensation.

MODIFICATION OF THESE TERMS & CONDITIONS:

Roatan Excursions reserves the right to change any part of these Terms & Conditions at any time without prior notice. Please review the Terms & Conditions before each purchase. Continuing to use www.roatanexcursions.com after changes have been made will constitute your acceptance of such changes.